At Silver Tulip, every piece is carefully curated and, in many cases, customized. Hence, we follow a strict no-return and no-refund policy.
No Returns / No Refunds
We do not accept returns or exchanges once the order is confirmed.
No refunds are applicable on customized or made-to-order outfits.
Damaged or Incorrect Product
In the rare case that you receive a damaged or incorrect product:
Please inform us within 24 hours of delivery
Share clear images/videos of the issue
After verification, we may offer a replacement or store credit (at our discretion)
No complaints will be entertained after 24 hours of delivery.